Terms and Conditions

General terms and conditions Agriturismo Anna-Rosa

1) Rental price

Payment of the agreed rental price (hereinafter: “rental price”), as stated in the invoice linked to the reservation confirmation, is due in two installments or one installment if check-in is within six weeks of the request.

We have two payment terms:

The first installment is 40% of the rental price and must be paid within two weeks of receipt of the invoice.

The second installment is the remaining 60% and must be paid no later than six weeks before check-in.

Billing takes place from our reservation system and offers online payment options.

Payments can also be made via our bank account IT51H0842538171000031510241 in the name of Agriturismo Anna-Rosa Societa.

In case of incomplete or late payment, Agriturismo Anna-Rosa has the right to cancel the reservation without refund of any amounts already paid.


2) Included in the rental price

  • WIFI;
  • Bed linen;
  • Towel package pp 1 large towel, 1 medium towel, 1 guest towel;
  • For stays of 7 days or longer, replacement of the towel package pp 1 set;
  • 1 kitchen towel package per apartment upon arrival;
  • Electricity, water and gas; (gas excludes heating).
  • Use of fans/ventilators. Due to the preservation of the historical structure of our authentic Agriturismo we do not have air conditioning.
  • Parking in the parking lot;
  • Use of various seating areas and communal terrace;
  • Use of two sunbeds and a chair by the pool per apartment;
  • Use of the swimming pool;
  • Use of games and toys from the toy cupboard;
  • Use of the playground;
  • Tourist tax;
  • Final cleaning.

3) Not included in the rental price

  • Additional bed (if possible and in consultation) € 10.00 per night;
  • Use of heating: rate depends on the applicable rates. For 2024 this is €12.50 per day based on the fairness principle and sustainable use of energy;
  • Interim change of towel package €5.00 per package;
  • Interim change of bed linen: single bed € 9.00, for a double bed € 15.00;
  • Interim cleaning on request: €50.00;
  • Use of washing machine on request from the managers: €5.00 per wash. You dry the laundry on your own clothes rack;
  • Charging electric car on our premises. The costs depend on the applicable rates. Here too, the principle of fairness applies. In Pontedera there is a 300kwh charging station;
  • Rental child/baby package: baby bed with mattress and bedding, high chair, changing mat, swimming ring (with seat) and baby monitor €20.00 per week;
  • Rental beach towel / hammam towel € 10,-;
  • Bread roll service in the morning. This is based on your own order. The rates are on the order list;
  • Participation in the dining evenings / tastings. Only with an occupancy of multiple apartments. During the dining evenings, the use of own consumption is not permitted.
  • Hot and cold drinks from our Cantina

4)Borg

At check-in we ask for a deposit of €250,- in cash. This deposit will be refunded at check-out, after deduction of any costs incurred by the tenant.

5) Seasons

High: July, August and school holidays in other months.
Minimum stay in high season 7 nights, in low season 3 nights.
Low: April, May, June, September and October except for various school holidays.


6) Arrival and departure:

High season:
Arrival every Saturday from 4pm.
Departure every Saturday before 10am.

Low season:
Arrival possible every day from 4pm.
Departure possible every day before 10am.
Other times only after consultation and if no other guests arrive or depart that day.

7) Capacity

It is not permitted to exceed the agreed number of persons staying in the apartment without the prior express approval of Agriturismo Anna-Rosa.

8) Pets

Pets are not allowed in the apartments.

9) Smoking

Smoking is not permitted in the apartments. On the terrace and at the pool, consideration must be given to other (young) guests.

10) Swimming pool

The swimming pool is equipped with a fence. This must be closed by every visitor for the safety of the children. There is no supervision of the swimming pool: parents/guardians with children with and without swimming skills are themselves responsible for the well-being and safety of their children. In addition, we refer to the house rules present in the apartment and at the swimming pool.

11) House rules

The tenant will use the stated manuals on site so that no unnecessary damage occurs on the premises or in the apartment.

12) Damage

Agriturismo Anna-Rosa is not liable for any damage suffered by the tenant during his stay at Agriturismo Anna-Rosa and/or as a result of (the use of) the facilities present at Agriturismo Anna-Rosa, including the swimming pool and the playground equipment, except in the event of intent and gross negligence on the part of Agriturismo Anna-Rosa.

The tenant is liable for any damage caused by the tenant in the rented property or on the grounds of Agriturismo Anna-Rosa.

13) Disturbance / inconvenience

Agriturismo Anna-Rosa cannot be held responsible for any disruption, change or prevention of the guest's stay, if this is the result of unforeseen or insurmountable events beyond its control. This also includes rain, storm or temperatures other than the guest's expectations.

Agriturismo Anna-Rosa cannot be held responsible for inconveniences caused by the work of third parties, such as the municipality, province, etc. Nor can the owner be held responsible for interruptions in water or electricity, for example caused by thunder or storm. If this occurs, everything will be done to (have) it repaired as soon as possible.

14) Cleaning

The apartment must be clean and tidy upon arrival. If this is not the case, the tenant must immediately report this to the manager so that he can fix it.

15) Complaints and disputes

Complaints must be reported to the manager within 24 hours after check-in. The same rule applies if something serious happens during the stay in the holiday home or if there is any nuisance. Only then can we offer the tenant a nice stay.

16) Description

All loose-leaf information or information on the 'Website' of Agriturismo Anna-Rosa regarding the layout, furnishings or facilities concerned is provided in good faith and based on our own experience.

If, despite everything, the information regarding the holiday home, the layout, the furnishings, the maximum number of occupants or the facilities appears to be incorrect, the tenant must immediately inform the managers so that they can rectify the situation.

All information regarding car rental, tourism and sports activities is provided by third parties and is not the responsibility of Agriturismo Anna-Rosa.

17) Delivery

At the end of the agreed rental period, the tenant must leave the apartment clean and tidy. The furniture must be in the places where it was upon arrival, the dishes must be clean in the cupboards. The waste must be deposited in the bins.

18) Warranty

Agriturismo Anna-Rosa guarantees the accuracy of the description of the apartments and facilities at Agriturismo Anna-Rosa on its website under normal weather conditions. Rate errors reserved.

19) Choice of law and forum

The current online contract is drawn up and must be interpreted according to Dutch law. All disputes that may arise from this contract fall under the exclusive jurisdiction of the Dutch subdistrict court.

20) Agreement

The agreement is concluded by the payment of the (down)payment of the rent. The tenant agrees to the general terms and conditions, cancellation conditions and the privacy policy.

Italian registration code: CIN IT050025B5E9HWPS7N